Woowa Brothers, operator of the country’s leading food delivery app Baedal Minjok, said Monday it will file police complaints against businesses that posted fake food reviews on its app, after being paid. According to the company, the firms received about 5,000 won ($4) to 10,000 won for posting positive reviews registered on Baedal Minjok. For instance, they would be paid about 23,000 won to order one fried chicken that cost 18,000 won on the app, write a positive review, and gain 5,000

Retail sales in South Korea rose 9.1 percent in February from a year earlier as more people purchased daily necessities through online platforms amid the spread of the new coronavirus here, data showed Monday. The combined sales of 26 major offline and online retailers reached 10.6 trillion won ($8.68 billion) last month, compared with 9.71 trillion won a year earlier, according to the data compiled by the Ministry of Trade, Industry and Energy. The sharp increase came as online stores enjoyed

SPC Samlip, a bakery and restaurant franchise giant, said Friday it has appointed Hwang Jong-hyeon as its new chief executive. SPC Group, the holding company, said it has also appointed Ahn Ji-yong as the new CEO to lead its subsidiary SPC GFS. Hwang served as the CEO of Samjin Eomuk, a fish cake maker, and previously worked for Dongwon F&B, the food division for Dongwon Group, for 30 years to lead numerous mergers and acquisitions and contributed to the growth of Dongwon’s dairy

Lotte Shopping said Friday it plans to undergo major restructuring, including shutting down money-losing stores and sluggish businesses, while taking measures to strengthen its e-commerce platform. Lotte Shopping operates the retail unit of Lotte Group, including the department store and mart. During its general shareholders meeting held in Seoul, Lotte Shopping CEO Kang Hee-tae announced improving profitability as the company’s utmost priority this year. “While we expect a dif

Baemin Order, an ordering and payment service for restaurants, accumulated over 2 million orders in five months since its launch in November, its operator Baedal Minjok said Friday. Baemin Order, which can be accessed through the Baedal Minjok delivery app, is a service in which users can order and pay for food in advance of a visit to a restaurant. This service allows users to either pick up the food or dine in at the restaurant without making contact with a server, Baedal Minjok explained.

Sales at South Korean duty-free stores nearly halved in February from a month earlier, hit hard by the spread of the new coronavirus, industry data showed Friday. Combined sales of local duty-free shops came to 1.1 trillion won ($910 million) last month, down 45.5 percent from January, according to the data from the Korea Duty Free Shops Association. The number of visitors plunged 54 percent on-month to 1.75 million in February, with foreigners accounting for 40 percent of the total. Sales of

Sales of liquor products jump in convenience stores, hangover cures sell less

E-commerce giant Coupang said Wednesday it will install Automotive Around View Monitoring system in all its vehicles to aid its delivery staff. The monitoring system allows the driver to get a 360-degree exterior view on the screen, using four cameras mounted underneath the outside mirrors. According to the company, it will complete installing the system in all vehicles before July. It is the first company in the logistics industry to introduce the technology for delivery workers, the compan

Pulmuone said Tuesday that its annual sales of Asian noodles in the US reached $30 million in 2019, a sixfold increase in the last four years. The Korean fresh food company, which leads the US tofu market, entered the Asian noodle market in the US in 2015 with premium fresh noodle products, posting annual sales of $5 million in the first year. Led by the solid performance of Black Bean Sauce Noodles and Teriyaki Stir-fry Udon distributed in Costco stores, sales continued to rise, and in 2019

McDonald’s Korea said Monday it will provide free burgers and pies to volunteers and those vulnerable in Seoul’s Guro-gu, where a cluster infection of COVID-19 recently emerged from a call center. According to the burger chain, it will deliver 2,000 McChicken sandwiches and 2,000 pie products, including corn and apple pies, via the Community Chest of Korea to Guro. The food will be offered to the district disinfection volunteers and 44 community centers, including dwelling faciliti

Shinsegae Department Store said Monday it is introducing three types of shopping carts from Tuesday. According to the retail giant, the three carts each have different features. One is designed for safekeeping bags. Another has a baby seat. The last type caters to small purchases. The cart with a space to store purses is covered with water-proof fabric to prevent shoppers’ designer bags from getting scratched, Shinsegae said. Shinsegae explained that customers had often held onto th

In the wake of the COVID-19 outbreak across South Korea, more people appear to be buying cleaning appliances as hygiene concerns rise, according to the retail industry Sunday. According to figures released by the country’s largest retail chain E-mart, dryers and garment care appliances saw sales go up by 26.6 percent and 38.5 percent, respectively, from Jan. 20 to Thursday, compared to the year earlier. Jan. 20 is the day the first COVID-19 patient was confirmed in Korea. Fabric care

Starbucks Korea said Monday it will expand its free coffee delivery it started in mid-February for workers at the disease control center hotline 1339 to the end of this month. According to the coffee chain, it has been providing 500 cups of coffee every day since Feb. 17 to three 1339 call centers, two operated by the Korea Centers for Disease Control and Prevention in Yeongdeungpo, Seoul and Gwacheon, Gyeonggi Province, and one operated in cooperation by National Health Insurance Service. O

Korean manufacturers, service providers seek direct rapport with consumers for data and brand awareness against spoon-feeding distribution by platform giants

As retail businesses are seeing a boost in their sales online amid the COVID-19 outbreak, high-end department stores and outlets have also hopped on the bandwagon, according to the industry on Wednesday. WeMakePrice, a South Korean e-commerce platform operator, said the combined sales of department stores and outlets it hosts spiked in the period from Feb. 1 to 28 by 316 percent from a year earlier. While department stores and premium outlets are widely seen to be more dependent on physical